Complete sales process
in a Virtual Branch.
Convenient like mobile – engaging like a branch.
Pocket Branch™ is a new banking channel for a new reality. It lets your customers bank through a video, audio or a text chat.
Pocket Branch™ fills the gap occurring after the disappearance of bank locations and transforms your remote channels into profitable ones.
Sales oriented features
Content sharing module enabling the bank to present sales materials, presentations and customisable simulations
Management oriented features
A live call management and a reporting portal with advanced analytics and recordings for customer service optimization.
Customer oriented features
Skill-based routing, time-to-wait indicator, contact time suggestions, contact scheduling, satisfaction survey.
Available on any internet-connected device with WWW browser, Android or iOS operating systems.
- Give high quality advice to every customer, everywhere – without establishing additional branches.
- Offer your financial products through a mobile channel but with higher sales rate known from a branch.
- Optimize your costs by allocating your unoccupied branch employees to support mobile customers.
- Enrich your mobile with face-to-face interactions – increase customer engagement and loyalty.
- Give personal advice to an affluent customer and explain complex products.
Finanteq specialises in mobile innovations for banks.
Recognized as a “Successful Disruptor” by Deloitte, Finanteq provides mobile banking platforms for world’s top innovative banks: Santander, Unicredit, Raiffeisen, National Bank of Kuwait, Danske Bank, mBank.
Finanteq products and exceptional vision won at Finovate New York and Citi Mobile Challenge.
Finanteq is a part of eLeader Group (15-years of pure mobility in B2B, deployments in 90+